OUR POSITION CONCERNING EDUCATIONAL RIGHTS
Pursuant to Paragraph (1) of Article 1 of the Decree on the operation
of our Office, we are responsible for participating in the facilitation
of the rights of educational participants in the widest range possible
beyond complaints processing and the conciliation process described above.
Our Office receives a number of applications in which applicants request
us to identify our position instead of investigating an infringement of
educational rights or conducting our proceedings. Applicants often wish
to decide whether to contact our Office later on with a complaint on the
basis of our position. Our opinion may assist the stakeholders in finding
a way to enforce their rights on their own.
When answering applications of this kind requesting information, we may
not depart from our approach of basing our position concerning the infringement
of educational rights on a full knowledge of the facts and a hearing of
all parties concerned. Thus our opinion, formulated as a result of such
applications, may not substitute our opinion identified following the
conduct of a conciliation process upon a complaint. Bearing this in mind,
we may only offer the information requested if there has already been
a position taken by the Commissioner for Educational Rights with respect
to the subject or if the question from an applicant can be answered in
a straightforward way on the basis of available information and legislation.
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